Shipping policy

Thank you for shopping with Local Greens Golf. We’re committed to delivering your order quickly and smoothly. We ship all of our products using Earth-friendly biodegradable or recyclable packaging.

Australia

  • Standard Shipping (Australia Post):

    • Orders over $150: FREE

    • Orders under $150: $9

    • Delivery: 2–6 business days

  • Express Shipping (Australia Post Express):

    • All orders: $14.95

    • Delivery: 1–3 business days

New Zealand

  • Orders over NZ$170: FREE Shipping

  • Orders under NZ$170: $15

  • Sent via Australia Post (5–10 business days)

Rest of the World

  • Standard Shipping: AU$25

  • Sent via Australia Post (10–20 business days, estimated)

Delivery times are estimates and may vary due to factors outside our control, like carrier delays, customs, or public holidays.

* Shipping time may vary according to Australia Post and Courier time frames and zones these times do not include order processing time.

Processing Times

All orders are processed within 1–5 days (excluding weekends and public holidays). You’ll get a notification when your order has shipped.

Shipping Address

Please make sure your shipping address is complete and accurate. We’re not responsible for orders sent to incorrect addresses provided by the customer.

Damages 

If there is any damage to the packaging on delivery, contact us immediately at localgreensgolf.store@gmail.com

Missing & Issues 

There are a few reasons a package can end up missing or a delivery exception. More often than not, it’s simply waiting somewhere nearby in the building, with a neighbour, or in one of the usual courier hiding spots. Like a lost golf ball, Local Greens kindly asks that you have a good look first. If you’re still unable to locate your order, please reach out to report at localgreensgolf.store@gmail.com

International Customs, Duties & Taxes

All orders shipped outside of Australia may be subject to import duties, taxes, fees, or other charges imposed by the destination country. Delays may occur if your package is randomly selected for inspection by your country’s Customs Department.

Local Greens Golf Pty Ltd is not responsible for any customs or import charges applied to your order. We have no control over these processes or additional costs and do not profit from them. All fees imposed during or after shipping are the responsibility of the customer.

You agree that you are responsible for any duties, taxes, and customs requirements associated with importing the products you purchase from Local Greens Golf Pty Ltd.

Important Notice – USA Customers:
Due to current tariff situations, U.S. customers may be subject to increased import duties on some products. These charges may be applied by U.S. customs upon delivery.

We recommend checking with your local customs office for the latest information on duties and fees before placing an order.

Contact Us

Questions about shipping? Email us at localgreensgolf.store@gmail.com